Shipping Information

A message to you

We know you are excited to receive your delivery from Precious Pets, we are too! That is why we do our best to ensure the delivery is done as fast as possible to ensure you get your items fast.

 

AUS Post Notice:

We ship with Australia Post & Fastway Couriers and they are currently experiencing delays in their delivery times as COVID-19 has made a large impact in their systems and ability to ship products effectively. For any inconvenience caused we apologise, this is something that will change in the near future.

 

Where is your HQ and warehouse based?

Our warehouses are located in Sydney, NSW and our office is located in Adelaide, SA.

 

 Is delivery free?

For a limited time only we are offering Free Delivery Australia Wide!

 

How long till I get my Products?

We process all orders within 48 hours of purchase, ensuring you get your products as soon as possible. You will receive your order usually between within 8-23 business days of placing your order.

 

Multiple Products Purchased

Purchases made of two different items from our could be delivered at different times, please do not worry if you receive one item but not the other, the other item will not be far behind. We do this to save shipping costs so we can maintain our Free Shipping Australia Wide!